Isn’t their phone number in the book? ()
A.Yes, they are.
B.Yes, it does.
C.No, they don’t.
D.No, it isn’t.
A.Yes, they are.
B.Yes, it does.
C.No, they don’t.
D.No, it isn’t.
第1题
For even greater saving, always dial direct, that is, without an operator’s help. Rates(资;费) on direct calls are lower after five o’clock in the evening and lowest after eleven o’clock at night. Collect, person-to-person, and pay phone calls require the services of an operator, and they cost more than direct calls.
Need to call out of the country? Now calls to many overseas places may be dialed direct. Check your telephone direction for overseas area codes.
Next time you have good news, or you just want to stay in touch, remember, a phone call means so much more than a letter. This has been a message from Southern Bell Telephone Company.
(1) To make a ten-minute call costs $2.60, if you are in New York and want to be connected with a person in_______.
A.Alaska B.Los Angeles
C.Hawaii D.Mexico City
(2) According to this passage, when is a dial telephone call cheapest?
A.During weekend hours.
B.After 5 in the evening.
C.During working hours.
D.After 11 at night.
(3) Which type of call requires less money?
A.A direct dial call.
B.A collect call.
C.A person-to-person call.
D.A call from a pay phone.
(4) What should one do in order to make an overseas call?
A.Dial the operator.
B.Call telephone Southern Bell Telephone Company.
C.Check the phone book for the overseas operator’s number so that he can help you.
D.Check the phone book for overseas area codes so that you can dial direct.
(5) This passage is_______.
A.an article B.letter
C.a talk D.a dialogue
第2题
In his job as sales support associate , Cal helps four busy salespeople at a company that sells flooring , wallpaper ,
and countertop materials for kitchens and bathrooms. The
company , Floors &. More , has four locations , each in a different city.
All the salespeople have cubicles , though they spend most of their time madding sales presentations in people's homes. Cal's job is to process the salespeople's orders. When a
problem - such as a back order - comes up. he puts his paperwork back on the appropriate person' s desk. Cal has anyone suggested that he do so. He sometimes runs out of things to do. When that happens , he waits in a cubicle until something comes up.
In the showroom , the receptionist. Angelica. also has a cubicle. Angelica answers all incoming calls. The phone rings 10 to 20 times per hour. Most calls are for the salespeople. Angelica takes messages (usually just a name and number) for the absent salespeople. If showroom customers have a question. they often must wait until angelica is between phone calls. Sometimes. if a caller isn't someone she knows , she puts the call on hold and answers
a question with the phone resting on her shoulder.
Occasionally customers in the showroom approach Cal with a question. Sometimes he just says , "I' m not a salesperson; I can't help you." At other times. Cal tells them they'll have to wait for Angelica or make an appointment with one of the salespeople. The salespeople , however , do not have telephones with them when they are out of the
showroom , and Angelica does not schedule appointments for them.
26. What does Cal do as a sales support associate?
A. He sells materials to salespeople.
B. He processes the salespeople' s orders.
C. He makes arrangements with customers.
27. Which of the following is true about Cal?
A. He helps dozens of salespeople.
B. He offers rewards to salespeople.
C. He presents the problem to the appropriate people.
28. Which of the following is NOT Angelica' s job?
A. Answering calls.
B. Leaving messages.
C. scheduling appointments.
29. Customers in the showroom Cal.
A. sometimes inquire
B. always meet
C. never talk to
30. Cal is Angelica's ().
A. external customer
B. internal customer
C.service provider
第4题
A、isn't; will be
B、isn't; is
C、won't be; will be
D、won't be; is
第6题
A.A. is it
B.B. does it
C.C. isn't it
第7题
A. was it
B. wasn't it
C. is it
D. isn't it
第10题
Nice weather, _____?
A. doesn't it
B. isn't it
C. hasn't it
第11题
______ isn't her strong point, but dancing is. (sing)